Frequently asked Question

 
How Long is the Flight?                                           

Our flights normally last 45 minutes to one hour, or longer depending on the wind. The whole experience including hotel pick ups and light champagne breakfast lasts between 2 ½ to 3 hours. Ballooning is also about watching the set up of the balloon, and being rescued at the end too, not just the flight itself. Not knowing where you are going to land is always exciting and part of the adventure!
   
What do we see?

The exciting thing about ballooning is that you just don’t know. You will see Bagan waking up in the morning. You will see many temples in the distance and get a spectacular aerial view of Bagan. Sometimes you may fly over villages and see people on their early morning rounds, feeding their animals; or going to market. It is an amazing and interactive experience.
   
Can we go to ...... by balloon?

The balloon can only go where the wind takes it. So we unfortunately cannot pre-plan where it will land.
   
Is it safe?

  • Commercial passenger ballooning is the safest form of all air transport.
  • In Bagan we are always very careful. We only fly when there are light surface winds less than 8 knots.
  • Our pilots and technicians are European Nationals qualified and registered in the UK.
  • Our balloons are built to the highest standards of the British aerospace industry by Cameron Balloons Ltd, the world’s largest manufacturer of hot air balloons.
  • All our crew are trained to the highest international standards and have all been trained in first aid by UK Public Transport Inspectors
   
I'm scared of heights.

Ballooning does not usually affect those people who are scared of heights. Because the balloon travels with the wind, the basket is very stable and does not sway or rock during flight. There is no sense of vertigo or motion.
   
Do we see this pagoda?

You will see lots of pagodas! Exactly which pagoda you will see depends on the wind direction.
   
How many people can fit in one balloon?

We currently have five balloons in service. Two balloons have room for 8 passengers in four separate compartments plus a pilot. Two balloons have room for 12 passengers in four separate compartments. Our newest and largest balloon can accommodate 16 passengers also in four compartments.
   
What do we get for the price?

A memory that we hope will last forever; transport to and from your hotel to launch and landing site, flight, ‘rescue’, celebratory glass of champagne and light breakfast.
   
Where do we take off?

The take off site changes with the wind and is decided by the pilot in command on the day of the flight.
   
Where do we Land?

Wherever the wind takes you! This could be next to a Pagoda, a field by a village, on a sandbank, or even across the river, which will involve a rescue by boat.
   
What time will we be picked up?

For the morning flight, passengers are usually picked up at their hotels by our Balloons over Bagan bus between 05h30 and 06h00 in the morning depending on the location of your hotel and the hotels of other passengers. The exact time will be given to you the evening before when you come to our sales desk at the Thiripyitsaya Sanctuary Hotel to re-confirm your flight.
   
What time do we get back to the hotel?

In the morning flight, passengers are usually back at their hotels by 8.30 am.
   
Can we fly at sunset?

We can sometimes put on evening flights on a standby basis only. Unfortunately because of the tropical location in Bagan, evening weather conditions tend to be less favourable and less reliable than in our scheduled morning flights. We believe therefore that a morning flight affords a more enjoyable and superior experience. Bagan is normally at its most beautiful early in the morning, and temperatures are pleasant and cool.

   
Can our children fly?

for safety reasons there are age and height restrictions. We set a minimum age of 8 years old, but as a general rule, all passengers must be able to see over the basket.

   
How can we pay for a pre-booking?

For pre-bookings, full payment must be made in Yangon, before your departure to Bagan. Please inform us where you are staying in Yangon and what day and what time we can visit you to deliver your flight tickets and to collect cash payment.

   
Can we pay by credit card?

Please be aware that at present credit cards are seldom used in Myanmar We do currently accept Visa and MasterCard, but we strongly advise you to bring either USD cash or Euro with you. Additionally, we are unable to accept traveller’s cheques.

   
Can I get my money back if the balloon flight is cancelled?

Yes of course! Balloons over Bagan only operates when the chief pilot decides that the weather is suitable and it is safe to fly. Therefore it might be possible that we have to cancel the balloon flight at the launch site for safety reasons. In that case we will refund 100% of your payment. If you have made payment through your travel agent, we will advise them immediately so that they can make arrangements for your refund on you return to Yangon.

   
Can I decide later in Bagan whether I want to fly or not?

Please contact your tour operator Peace House Travel by phone or emails.

   
Why do I have to give my weight?

It is important that we receive the correct weight of each passenger as soon as possible. The chief pilot needs this figure to calculate the total ballast of the basket, so that he can determine the total amount of lift available on that day.

   
Copyright © 2013 - All Rights Reserved - (License No. KHA-0348) Member of UMTA (Union of Myanmar Travel Association) Myanmarrivercruises.com owned by Peace House Travel. Updated on 7 March 2015